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Resort Amenities

  • Kids Club

    Created exclusively to entertain our smaller guests aged 4 to 10 years old.

  • Gourmet Restaurants

    Guests are spoiled for choice with five onsite restaurants to choose from.

  • Fitness facilities

    Keep up with your wellness regime at our gym equipped with the latest fitness technology.

  • Room service (24 hours)

    Enjoy the convenience of 24-hour room service and an extensive menu selection.

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In-Room Amenities

  • Daily Housekeeping Service

    Our Housekeeping team ensures your room is sparkling, five-star clean on a daily basis.

  • Wired high-speed Internet access

    Our high-speed internet allows guests to effortlessly stay connected to the outside world.

  • Air conditioning

    Stay cool and comfortable with air conditioning that lets you control the temperature.

  • Premium television channels

    Watch all your favorite programs with a premium selection of TV channels.

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Security, testimonials & awards

Gourmet Culinary All-Inclusive Concept

Gourmet Culinary All-Inclusive Concept Eclectic Haute Cuisine

Fresh, mouthwatering delicacies await you at this optional all inclusive vacations resort in Cancun.

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FAQs About our resort

  • What are the check-in/check-out times?

    The check-in time is after 4:00 pm CST. We will always do our best to have a room ready for you if you have an earlier arrival, but we cannot guarantee this. The check-out time is before 11:00 am CST. If you have a late departure, check with us prior to your stay to see if you can arrange a special rate for late check out.

  • How far is the resort from the airport?

    Approximately 30 minutes.

  • How do I get from the airport to the resort?

    Contact Prearrival Concierge at +01 800 269 4505 ext. 236 or USA/Canada +1 855 330 7218 ext. 236 and they will be happy to make arrangements for your transfers to and from the airport. Please note that there is a nominal fee required for the airport transfer service.

  • What are Mexico´s entry requirements?

    Visitors from several countries including the USA, Canada, Great Britain, and France, do not require a visa to travel to Mexico. For visitors from other countries, please check to see if you require a visa or not. Visitors from countries that are not required to have a visa, must have a valid passport, and will be asked to fill out a form to receive a Mexico Visitor´s Permit (Forma Migratoria Multiple or FMM) issued by Instituto Nacional de Migración (INM). The FMM is in place of a visa. Airlines will pass out this form during your flight and you will need to fill it out before you line up to have your documents checked and stamped by the officials at the airport. Make sure you don´t lose your FMM because you will need to present it at check-in on your return flight. If you do lose your FMM, you can have it replaced at the INM desk located inside the airport for a fee of approximately USD $30.

  • What is the currency in Mexico?

    The monetary unit is the Mexican peso (MXN). The symbol is similar to the one used for the US dollar: $. The exchange rate is very favorable for travelers from the USA, Canada, and other countries.

  • Is it safe to travel to Cancun?

    Yes. Cancun is safe and very attentive to tourists. Rest assured that in Cancun, you will find the maximum tranquility for a relaxing vacation, as well as for weddings and honeymoons. In addition, Cancun was the first destination in Latin America to receive the “Safe Travels” stamp of approval from the World Travel & Tourism Council based on its implementation of recommended health and sanitization protocols.

  • Do you offer special wedding packages?

    Yes, Villa del Palmar Cancun is the ideal place for your destination wedding located on a scenic stretch of beach. We offer a range of elegant wedding packages crafted by our expert wedding planners that are designed to make planning your tropical beach wedding easy. Packages range from intimate and inexpensive to full-service luxury. To speak with a wedding planner, call +52(998) 193 2606 ext. 509 & 786 or USA/CAN 1 877 845 3795 ext. 509 & 786

  • What is Villa del Palmar Cancun doing to ensure the resort is safe in relation to Covid-19?

    We are following the advice of governmental authorities and adhering to public health guidance to be able to offer all members and guests a safe and healthy environment and present immaculate facilities. We have implemented new hygiene and sanitization protocols for all high-touch surfaces both in the rooms and throughout the resorts. Temperature checks are conducted upon arrival at the hotel. Guests are asked to fill out a COVID-19 questionnaire at check-in. Hand sanitizing stations have been placed at strategic points throughout the resorts. Social distancing is encouraged. All tables in restaurants, lounge and beach chairs have been set six feet apart from each other. All menus are now available via QR codes. All staff wear face masks at all times.