Villa del Palmar Cancun offers on-site COVID-19 Tests for our guests Your vacations can continue worry-free.

Meeting the COVID-19 Testing requirements is as EASY as 1-2-3!

step 1

1

Check-In to the Resort. Schedule your COVID-19 Test with the Front Desk upon Check-In.

step 2

2

Take your COVID-19 Test on-site 24 hours prior to your departure from Mexico.

step 3

3

Show your Negative COVID-19 test results prior to boarding your flight back home.

Please note that we have made some changes to our COVID-19 Policy, applicable to new reservations from August 1, 2021 and onwards.

While there are some changes, we are still committed to ensuring that your vacations continue worry-free. You are part of our family, and here at TAFER Hotels and Resorts, there is nothing more important.

In order to make your vacation as seamless as possible, we offer on-site COVID-19 testing in compliance with current travel requirements. The tests are administered on property through a certified and approved 3rd party laboratory. Both Antigen and PCR testing is available at a discounted rate. Testing can be arranged at reception on the day of check-in and must be taken within 24 hours of your scheduled departure.

For any guests who test positive while visiting any of TAFER’s resorts, and need to extend their stay, we will offer our lowest available rate, applicable to both room only and all-inclusive reservations. Guests will be required to pay for any incidentals while quarantined in the comfort of their luxury suite.

All TAFER Hotels & Resorts continue to uphold the highest standards of cleanliness and follow strict health and sanitization protocols to ensure everyone's safety.

For more information, check your local government website or contact the airline you booked with for up-to-date testing requirements before your departure from Mexico.

Should you have any questions about your reservation, contact us at 1-877 205 1410.

We look forward to welcoming you back safely!

Frequently Asked Questions



TAFER Hotels & Resorts has updated all of our hygiene and sanitization protocols based on the industry standards for resorts operations to ensure that you have a safe stay.



We are ready for you Villa del Palmar Cancun