Considering the recent COVID-19 testing requirements imposed by various countries, including the United States and Canada, we are committed to ensuring your vacations can continue worry-free. You are part of our family, and here at TAFER Hotels and Resorts, there is nothing more important.
Delivering extraordinary vacation experiences is our business. To make your vacation experience seamless, we are proud to offer on-site antigen and PCR testing for a discounted rate at Villa del Palmar Cancun for visitors whose home countries require a negative test result.
All testing will be conveniently administered on-property by a testing professional from a certified and approved laboratory. Guests are required to cover the cost of the test. For guests who require an antigen test, they will receive a resort credit equal to the cost of the test, which they can spend at the resort during their stay. PCR Tests will receive a resort credit in the amount equal to the cost of the antigen test only. COVID-19 testing can be arranged at reception on the day of check-in.
Leading the way for guest safety and comfort while traveling during this time, TAFER Hotels and Resorts is raising the standard, being one of the first in Mexico to offer guests who test positive while visiting the resort up to 14 nights complimentary Room Only accommodation. This will be in effect until governments eliminate the current policy for travelers to present a negative COVID-19 test in order to fly home. We want to give guests the confidence to book without worrying they will get stuck somewhere, so that they can enjoy their vacation with peace of mind. In case a guest’s test comes back positive, they will be responsible for their incidentals while quarantined in the comforts of their luxury suite.
We realize that our ‘new normal’ is continually changing, and we want you to know we are here for you! Stay safe, stay well, and stay healthy. For more information, please contact the Airline you booked with for up-to-date testing requirements needed before boarding. Should you have any questions about your reservation, contact us at 1- 877 205 1410.
Terms and conditions apply, subject to change without any prior notice.