News, Riviera Maya
Leave a comment

Villa del Palmar Provides on-site COVID-19 Testing

safety vacation

Are you traveling soon? Villa del Palmar Cancun provides convenient on-site COVID-19 testing for guests staying at the resort.

Considering the new government travel mandates in the United States, Canada, and other countries that require inbound air passengers to provide proof of a negative COVID-19 test result, if you visit Mexico, it is likely that you will need to present proof of a negative coronavirus test at the airport before flying to another destination.

Tafer Hotels & Resorts and the Villa Group resorts, including Villa del Palmar Cancun, have acted swiftly to offer on-site Covid-19 testing for guests traveling abroad or returning to the US to make it easier for them to comply with these new arrival requirements and provide minimal disruption to their trips. Testing will be coordinated upon check-in and administered on-site by medical professionals in partnership with local laboratories.

How much does the test cost?

Antigen testing is free. PCR tests will be available for guests at a discounted rate of $150 USD.

covid test villa del palmar

Which COVID test should I get?

There are several types of COVID-19 tests available and it is important to know which is the right test for you to take to meet the travel requirements for the country you are flying to.

While COVID-19 antibody tests can detect immunoglobulin G antibodies, this type of test is not suitable for travel

which covid test do i need

If you are traveling to the US, you can take a viral test. NAAT or rapid antigen tests detect the presence of a viral infection and these are both accepted tests for travel to the US.

For travelers bound for Canada, the antigen test is not accepted. If you are traveling to Canada you must take a molecular test such as a PCR or a LAMP test.

If you are traveling to other countries, you will likely need to show proof of a PCR test, which is one of the most reliable tests for detecting coronavirus.

When do I need to take the test?

covid test in villa del palmar

All air travelers are required to take their test no earlier than 3 days (72 hours) prior to their scheduled departure and Villa del Palmar guarantees that the laboratory results will be ready in time for the guest´s check-out.

What happens if I test positive?

Should a guest test positive, all of the TAFER brand´s properties, including Villa del Palmar Cancun, will cover the cost of the guest´s quarantine accommodations (excluding food and beverages) for up to 14 days through March 31, 2021.

villa del palmar covid test

Guests will be required to follow the protocol and will need to stay quarantined in their luxury suite for the duration of their quarantine period. They will have access to 24-hour room service and a premium selection of TV channels and movies. Should any further medical attention be needed, they will also have access to an on-site doctor.

Remember if you travel:

Take precautions to prevent the spread of COVID-19.

travel safe to cancun
  • Wear a face mask in public areas
  • Avoid touching your face, eyes, and mouth
  • Wash your hands regularly or use hand sanitizing gel and antibacterial wipes in the absence of handwashing facilities.
  • Avoid contact with anyone sneezing or coughing
  • Keep your distance from those not traveling with you and stay a safe distance of at least six feet apart.

We put your safety first

In addition to offering on-site COVID-19 testing, free accommodation for those who need to quarantine, and access to medical care, Villa del Palmar Cancun has enhanced its sanitization protocols complying to strict international standards to ensure that all our guests and staff stay safe.

We regularly disinfect all public spaces and touch areas with hospital grade disinfectant. The Housekeeping manager is responsible for checking that all rooms have been thoroughly sanitized and inspects each room with a UV light following the cleaning service. Staff are required to wear face masks at all times and we recommend that guests wear face masks when in public areas. We provide complimentary face masks upon check-in. Social distancing is encouraged and restaurant tables and lounge chairs have been set the appropriate distances apart. We have replaced our physical menus with QR codes so that guests can have access to all menus on their personal devices. Access to the spa and gym is available by appointment only. And lastly, antibacterial gel dispensers have been placed in key areas around the resort.

Leading the way for guest safety and comfort during this unprecedented time, Tafer Hotels and Resorts is going above and beyond to ensure a safe environment where guests can enjoy worry-free vacations. There is nothing more important to us than delivering outstanding hospitality.

We realize that the ‘new normal’ is continually changing, and we will continue to proactively respond to each new challenge so that our guests can stay safe, stay healthy, and be well.