When you are planning a stay at Villa del Palmar Cancun Luxury Beach Resort & Spa, one thing you can do to make your arrival in paradise as effortless and carefree as possible is to arrange your transportation from the airport to the resort ahead of time. For your convenience, you can reserve and prepay for this service directly through the resort. Knowing that you have hired a reliable company that values your safety will give you peace of mind as you begin your getaway.
We highly recommend that you reserve an airport transfer in advance of your arrival, and we would like to give guests such as yourself some pointers to make sure you have a positive experience from the moment you get to Cancun. There have recently been several cases (most of these have taken place at the airport in Cancun) involving guests who have reported that they have been misled to believe their transportation service was given by various other companies, which have subsequently charged them for the service they received.
In order to help you avoid having a similarly unpleasant experience, read the following tips to ensure you find the correct transportation company:
Keep your reservation details easily accessible
Make sure you take note of the name of the transportation company you are using so you can keep an eye out for it. You will want to keep your reservation details (which you should receive in a confirmation email) easily accessible so you can present the information as you make your way out of the airport. Having a printed copy to reference is ideal, but having it on a smart device is handy too as long as you make sure it is fully charged when you exit the plane.
Double check the company name and logo
One of the easiest ways to recognize if you have found the right company is by referencing the company logo. The people who are affiliated with the company you have hired should be wearing a shirt with a corresponding logo and have an ID that also shows the name of the company somewhere on it. If you don’t see either one, consider this a red flag and do some further investigating before going anywhere with this person.
Make sure your name is on the list
It might sound obvious, but this is a detail that surprisingly goes overlooked all too often. Make sure that the agent you are dealing with has your name on their reservation list. They should also have proof of your payment on record so you can avoid any confusion or disputes about whether you have already paid or not.
By following these simple tips, you will be armed with the knowledge you need to help you avoid charges accrued by mistakenly going with the wrong transportation provider.