Frequently Asked QuestionsVilla del Palmar Cancún

Resort

• Where is Villa del Palmar Cancun located?

  Villa del Palmar Cancun is located 30 minutes away from the hustle and bustle of Cancun’s hotel zone, in the exclusive area of Costa Mujeres.

• Does Villa del Palmar Cancun offer all-inclusive plans?

  Yes, the Gourmet Culinary All-Inclusive Plan is a one-of-a-kind all-inclusive plan with a strong emphasis on outstanding culinary experiences.

• What zone is Villa del Palmar Cancun in?

  Villa del Palmar Cancun is in the exclusive area of Costa Mujeres on Playa Mujeres.

• Is there a private beach at Villa del Palmar Cancun?

  Villa del Palmar Cancun is a beachfront property with access to a beautiful secluded beach for its guests to enjoy. However, all beaches in Mexico are considered public.

• Is Villa del Palmar Cancun located on the beach?

  Yes! Villa del Palmar Cancun is located on the beach, offering guests direct access to the iconic turquoise waters and white sands.

• Is Villa del Palmar Cancun considered a safe resort?

  Yes, Villa del Palmar Cancun’s prime and exclusive location in Costa Mujeres makes it a safe resort to visit and enjoy peacefully.

• What does Villa del Palmar Cancun’s all-inclusive plan offer?

  The Gourmet Culinary All-Inclusive plan has been designed to delight your senses with access to five gourmet on-site restaurants. It includes all meals, snacks, beverages, and 24 hours of room service.

• When did Villa del Palmar Cancun open?

  Villa del Palmar Cancun opened its doors in the year 2010.

• Can I swim at the beach at Villa del Palmar Cancun?

  Yes! The beach at Villa del Palmar Cancun offers serene waters to swim in. Always exercise caution, the flag color posted on the beach will indicate any changes in currents and tides.

• Is Villa del Palmar Cancun located far from downtown Cancun?

  Villa del Palmar Cancun is located only a 10-15 minute drive (depending on traffic) to downtown Cancun and the hotel zone.

• Is Villa del Palmar Cancun located far from Cancun airport?

  The Cancun International Airport is approximately a 30 minute drive from Villa del Palmar, depending on traffic and weather conditions.

• How can I make a special request before my arrival?

  Villa del Palmar Cancun wants you to enjoy your time with us. Please let us know of any special requests when you make your reservation.

• Is there room service at the resort?

  Yes, at Villa del Palmar Cancun we offer 24 hr. room service. It is part of our Gourmet Culinary All-Inclusive plan.

• Will I have internet access at the resort?

  Complimentary basic WI-FI on unlimited devices will be available upon check-in at the resort.

• Are day passes available at Villa del Palmar Cancun?

  Villa del Palmar Cancun’s facilities are only available for guests staying at the resort. Day passes are not available.

• Does the resort offer laundry and dry cleaning services?

  Yes, our guests can request laundry, ironing, and dry cleaning services available for an additional charge.

• Can I find an ATM machine on the premises if needed?

  Yes, you can find an ATM in the resort’s convenience store, Palmita Market & Deli.

• Are babysitting services provided at the resort?

  Yes, you can reserve babysitting services at Villa del Palmar Cancun. They are available for an extra cost.

• Are medical services available at the resort?

  Yes, Villa del Palmar Cancun offers medical services to guests if needed. Charges apply.